Customer Service

customer service

The Business of Subcontractors When it comes down to it, the primary business of subcontractors is service. Subcontractors are retained to provide services and products to prime contractors, owners or other subcontractors. In the monopsonistic (i.e., one buyer, many sellers) environment of the construction industry, companies hiring subcontractors can afford …

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How to “Win a Bid”

How to Win

Success = Details + Hard Work One of most important things a sprinkler contractor must do is to learn how to “win a bid.” In the sprinkler world, you must learn how to keep feeding the beast in order to stay in business and that means you have to get …

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Fierce Competition National Craft Championships

Fierce Competition National

Lee, Nelson Take Home Medals in Fire Sprinkler Competition In the first week of March, 11 fire sprinkler apprentices from all over the United States descended upon Fort Lauderdale, Florida for the 2016 National Craft Championships (NCC). Held during the Associated Builders and Contractors, Inc. (ABC) Workforce Development Conference, the …

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The 80/20 Rule

8020

Balancing Ownership and Management Responsibilities Many business founders dream of the day that the next generation will join them in the business. While entry of the next generation can be a very exciting time, it also presents challenges. One of the many decisions the family must make at this point …

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Members Benefit from Informal Interpretations

Members Benefit

Utilize This Free Service to Save Time and Money Have you ever had a technical question that you just couldn’t seem to answer? Found yourself wondering who was in the right when you disagreed with an Authority Having Jurisdiction (AHJ) or design team? As a member of the American Fire …

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Productive Conflict

productive conflict

Take Your Organization to the Next Level Do you work in a harmonious business environment? If so, you could be mired in mediocrity or headed for extinction. While the thought of working in a “culture of conflict” sounds like a painful existence, it could be the differentiator that pushes your …

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Management and Training Seminars Shine

Management Training seminars

Seize the Opportunity at AFSA’s Annual Convention in Nashville Grow your business and set your sights on success by attending the American Fire Sprinkler Association’s (AFSA) 35th Annual Convention & Exhibition “A Grand Ole Opportunity: AFSA in Nashville.” Offering 60 hours of technical and managerial seminars, this year’s event promises …

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