Tips to Maximize Your ROI If you’re reading this article, chances are you are, were, or will be a member of the American Fire Sprinkler Association (AFSA). But how would you categorize your AFSA membership activity level? Are you an involved participant? Inactive? Observing your membership from the outside? The …Read More »
It is time for some reflection as my two-year tenure as Chairman of AFSA comes to a close. I am grateful to the Board and the past chairs for affording me the opportunity to represent our industry and to be part of this great organization. For the past 10 years …Read More »
President’s Report: Inspiration
Inspiration. The actions of a person believed to qualify them to communicate sacred opinions. To understand the depth and breadth of knowledge that the American Fire Sprinkler Association’s (AFSA) Past Chairman of the Board of Directors have brought to leadership conversations since 1981 is to understand why the principles of …Read More »
What Can Businesses Learn from the Not-So-Friendly Skies?
Flying back from a chapter meeting last week, I began thinking about how the customer service woes that the airline industry has faced recently have become a teachable moment for businesses in general. As the manager of chapter relations for a hungry and growing national trade association, the concept of …Read More »
AFSA Celebrates 35 Years
A Brief History of the Premier Fire Sprinkler Association This year, the American Fire Sprinkler Association (AFSA) celebrated 35 years at its 35th Annual Convention & Exhibition at the Gaylord Opryland in Nashville, site of its first convention and exhibition in September 1982. In this post, Sprinkler Age looks back on …Read More »